Design and implementation of an integrated management system for livestock enterprises

Abstract

The livestock industry plays a fundamental role in our society, providing food of animal origin and contributing to economic and environmental sustainability. However, it faces significant challenges in the area of management, such as the lack of integration of processes, the lack of adequate technological tools and the difficulty in obtaining accurate data in real time. The objective of this article is to present a procedure for the design and implementation of the Integrated Management System for livestock enterprises that will contribute to greater efficiency in decision making by management and to the improvement of its capacity to react to new needs or expectations of stakeholders. For the development of the research, theoretical methods were used with emphasis on the systemic and qualitative approaches, while as empirical methods, techniques such as process mapping, flow charting and checklists, among others were used. Among the main results obtained a procedure outstands, which, by adopting the process-based approach and the Plan-Do-Check-Act cycle, makes it possible to deploy an intervention project in the enterprise under study for the implementation of the Integrated Management System, which scope are the quality and food safety management systems, respectively. The main conclusions are the increase in customer satisfaction levels and the improvement of other performance indicators with efficiency and effectiveness criteria.