The impact of knowledge management on the success of organizations

Abstract

Unlike traditional capital, land and labor resources, knowledge is recognized as a fundamental resource of modern society and organizations as it has unlimited potential for the growth of the organization, because it provides a sustainable and competitive advantage and generates increasing returns in market studies. In this environment, entities need to increase their capacity to face changes, they need to innovate in order to be competitive and sustainable, and for this purpose, creative, flexible, proactive organizations with a global vision are required, and that provide added value to their competitors in order to be successful. The purpose of this work is to show the main typologies of knowledge management models, the most used key factors in the implementation of the organizational knowledge management as well as some of its most used practices with the intention of highlighting the favorable influence that these three aspects have on the success of an organization from an adequate knowledge management. The logical historical, hypothetical-deductive, analysis and synthesis methods were used to systematize the entire bibliography consulted and argue the proposal. A chart is obtained with the main typologies of models to be implemented in an organization according to their type and the need for information to be managed, as well as the main key factors and some actions to be implemented for their achievement. The essential idea that this research defends is that knowledge is one of the intangibles, perhaps the most important, on which the source of competitiveness of organizations in the 21st century rests.